Shipping policy

Shipping Policy

Enjoy complimentary Standard shipping and returns on all orders. Upgrade to Express shipping for $20 or Next Day shipping for $30. All addresses within the United States use UPS delivery. Please note that all shipments require a signature upon delivery.

UPS Signature guidelines are being temporarily adjusted for all shipments within the United States. In efforts to minimize physical interactions, customers will be asked to verify the recipient's name in place of a physical signature.

Standard Shipping

Please allow 4-6 business days for delivery of your order.

Express Shipping

Please allow 2-3 business days for delivery of your order.

Next Day Shipping

Orders placed before 1:00 pm (EST) Monday through Thursday will be delivered by the end of the next business day. Some postal codes and rural addresses may take longer for delivery. If orders placed after 1:00 pm (EST) or on a holiday, the package will be delivered by the end of the following business day.

Please note:

Delivery timelines commence one business day following the date of purchase.

All orders are processed and delivered Monday through Friday, excluding holidays.

Signature required upon delivery.

Some rural addresses may take longer for delivery.

FAQs

Does my order need to go through customs?

Because your order is dispatched internationally, it has to be cleared through customs. Don't worry—we'll handle it for you. The delivery date provided at checkout accounts for clearance times.

What about duties and taxes?
We eliminate the guesswork for you. All applicable taxes and duties are included in your order total at checkout.

ADDITIONAL INFORMATION
  • Orders are processed and delivered Monday–Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during holidays.
  • Orders can't be delivered to PO boxes, Chris TDL Store, re-shippers or package-forwarding services.
  • Orders can't be delivered to addresses outside of the country or region where they were placed, but you can shop store.chris-tdl.com on a number of sites globally.
  • Chris TDL Store By You orders arrive within six weeks—standard delivery times do not apply.
  • Refunds include the total value of any returned items. Please note that delivery fees are not refundable unless you receive an incorrect item.

 

 

At Chris TDL Store, we are committed to the quality of our products and the satisfaction of our customers. Orders placed on our website can be returned in the same country/region where the initial purchase was made. Complimentary return labels are available within 30 days of your purchase date provided the item(s) meet the return conditions:

  • Unwashed
  • Unworn
  • Original tags still attached

Any shipping fees on the original order are final and will not be refunded.